Terms And Conditions

YOUR AGREEMENT WITH SIMPLY GO LLC

Before we make arrangements for your flight, hotel, car rental, tour, cruise, or other trip, we require that you sign this form; your signature will signify your agreement with the following terms and conditions:

RESPONSIBILITY:

Simply Go LLC acts only as an agent for the airlines, tour operators, cruise lines, lodging providers, car-rental companies, ground operators, and any other suppliers of travel services shown on your itinerary. We are not responsible for the acts or omissions of such suppliers or their subcontractors or their failure to provide services, adhere to their own schedules, or honor their contracts.

HAZARDS:

We have no special knowledge regarding foreign entry requirements, unsafe conditions, health hazards, weather hazards, supplier bankruptcies, or the suitability for disabled persons of any portion of any tour. For foreign entry requirements and State Department travel advisories, go to http://travel.state.gov. For foreign health requirements and dangers, go to http://www.cdc.gov/travel/default.aspx. You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release us from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes not within our control, and to submit all other claims against us within 30 days after the return of your trip.

TICKETING AND REFUNDS:

You acknowledge and understand that airlines can increase their prices at any time before tickets are issued. All airlines impose cancellation and change penalties up to 100% for many discount tickets. All tour operators, cruise lines, and some resort hotels impose penalties for cancellations and changes. Please review the applicable rules before making your reservation.

FLIGHT DELAYS:

Flight delays are widespread today. If your flight is delayed for any reason, the airline is not required by law to pay for your in-route expenses, such as meals, hotels, taxis, and phone calls.

CHECK YOUR ITINERARY:

As soon as you receive your booked itinerary, check it thoroughly to ensure it is accurate regarding dates, times, fares, and rates. We assume no responsibility for losses or inconvenience arising from your failure to review your itinerary.

SCHEDULE CHANGES:

Schedule changes are quite common today. We urge you to re-check exact flight times prior to departure and prior to your return.

CRUISES, TOURS, OTHER PACKAGES, AND ALL-INCLUSIVE RESORTS:

If you book a trip, we must collect the deposit for the tour operator, cruise line, or resort when reservations are made. The amount of the deposit varies according to the tour operator or cruise line. We do not endorse or recommend any particular tour operator or cruise line; our role is strictly limited to facilitating the booking. After you complete your booking, we will send you any agreement required by the service supplier, along with a request that you sign the contract and return it to us. In the event of any inconsistency between that agreement and this agreement, the latter shall govern.

PAYMENTS AND PAYMENT PLANS:

Please be advised that all payment plans arranged directly with Simply Go LLC are non-refundable. This policy is in place due to the nature of our travel services and the agreements we have with our partners and vendors. 

Once a payment or payment plan is initiated, the funds are allocated to secure various aspects of your travel arrangements, such as accommodations, transportation, and activities. These arrangements often involve non-refundable deposits and advance payments to third-party providers. Therefore, we cannot offer refunds on any payments made to Simply Go LLC. All payments with Simply Go LLC are final. All disputes must be with the supplier directly and Simply Go LLC is not held responsible. 

All service charges paid to Simply Go LLC are final and no refunds for services rendered.

PAYMENT PROCESSING DISCLOSURE

All payments are securely processed through a trusted third-party payment platform such as Stripe or Square. By proceeding with payment, you agree to allow us to use a third-party processor to process your payment. For any questions regarding payment or to explore alternative options, please don’t hesitate to contact us directly. 

FINAL PAYMENT:

For all vacation trips, you must have made full payment before we release the tickets or documents. 

CANCELLATION OF FLIGHTS, TOURS, CRUISES, OTHER PACKAGES, and ALL-INCLUSIVE RESORTS:

If you cancel a vacation or trip, you agree to pay a cancellation charge of $75.00 per person for services rendered, which will be charged to your credit card on file. Our charge is in addition to any cancellation charge (or refund limitations) charged by the tour operator, cruise line, resort, or other travel supplier.

NON-USE OF COUPONS:

If you purchase a ticket or tickets containing flight coupons that you may or may not use, we do not guarantee that the airline will honor the ticket and you agree to indemnify us against airline claims for the difference between the full fare for your actual itinerary and the value of the ticket that you purchased.

POWER OF ATTORNEY:

As our client, you hereby appoint us as your attorneys-in-fact to sign all documents necessary to purchase and issue airline tickets, tours, cruises, and hotel guarantees for late arrivals. You authorize any of the attorneys-in-fact to sign credit card authorizations for said purchases whenever any of them receives a booking request reasonably believed to be from you or someone acting on your behalf, requesting that those tickets be charged to this credit card account. You agree to pay for all such purchases and acknowledge that you will not hold us responsible for any actions taken under this power of attorney.

MISCELLANEOUS:

These Terms are governed by the laws of the United States and the State of Georgia, without reference to conflict of laws principles. Suppose, for any reason, a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be invalid or unenforceable. In that case, that provision will be enforced to the maximum extent permissible to effectuate the intent of this Agreement, and the remainder of these Terms shall continue in full force and effect. You warrant that you possess all legal authority to use this agency under these Terms. These Terms, in addition to the Privacy Policy available on our Website, constitute the entire understanding and agreement between you and Simply Go LLC Services concerning all matters relating in any way to the use of Simply Go LLC. All disputes between you and Simply Go LLC will be settled by confidential arbitration in the State of Georgia, where Simply Go LLC is located and will abide by the laws instituted by the State of Georgia. Notwithstanding the foregoing, the parties may stipulate and agree to conduct the arbitration under the then-current rules of the American Arbitration.

Association or any other agreed-upon arbitration services provider. All arbitration decisions are final and binding, and the judgment based on a ruling may be entered in and by any court of competent jurisdiction. Any rights not expressly granted herein are reserved.

For your protection, we strongly recommend that you purchase trip cancellation insurance. We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.

You agree and understand that:

You have been advised and understand all components of my itinerary. This includes dates, times, airline information, destination details, cancellation and change penalties, baggage fees, and documentation requirements for international travel. All travelers’ names and birthdates are legal and are spelled the exactly as the government-issued photo ID (license or passport) being used at the airport.